The outage has impacted potentially tens of millions of users.Ĭandid Wüest, Acronis's VP of Cyber Protection Research, said the outage may have happened due to issues with the BGP or DNS protocol. News agencies Reuters and AFP have confirmed that the outage is faced by users worldwide. The WhatsApp messaging app is unable to send or receive messages while Instagram and Facebook's messaging platforms are also facing an outage. We're working on it and we'll get it fixed as soon as we can.” The Facebook website shows an error message “Sorry, something went wrong. Instagram is also showing the same - 5xx Server Error message - message. The is also displaying this error message - 5xx Server Error. More than 20,000 people have reported that the WhatsApp is not working for them. Wait a moment and tap it again to turn your wireless back on., a website that tracks issues related to traffic on major websites, also saw a spike in number of reports which confirmed that a large number of people are unable to access WhatsApp, Facebook and Instagram.
Sometimes, toggling your internet off and back on again can solve a connectivity issue - swipe down from the top right of the screen to see the Control Center on your iPhone or Quick Settings on Android and then tap the Airplane mode icon. Make sure you see a WiFi or cellular signal in the status at the top of the phone's display, and if in doubt, you might try using another app that accesses the internet to make sure your connection isn't what's causing a problem. You may have trouble connecting to and using WhatsApp if your phone's wireless connection isn't working properly. Make sure you have a solid wireless connection
If your account has been deleted, you need to create a new one. If you regularly use your WhatsApp account, this is probably not an issue for you, but if you haven't opened WhatsApp in a while, it's worth pointing out that the service reserves the right to delete your account after 120 days of inactivity.
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